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Return Policy

 

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Return Policy

Our website is to provide you with product information and encourage communication.  Please view fabric prints and colors on the different shaped pads below.  The text suggests the type of saddle and fabric name shown. Pick out your favorite color and order the saddle pad type in
any color combination you like.

Currently you can not order directly from our website because we like to talk with you about your specific needs. 
This helps us to send you the correct pad and accessories (if needed).



CALL  800 292 6442  to place your order the old fashion way.   If you do not see a saddle pad shaped to fit your specific saddle ...do not fret.
Skito makes a saddle pad for every Saddle and if we don't...we will make one! 

A picture is worth a thousand words...for those difficult to fit issues we ask that you send a side profile photo showing the top line of the spine, dips and hallows of your equine's back ( please no saddle) to
tom@skito.net
Send only one photo per e-mail please! In the subject line type Skito and your last name
Include bred, phone number and a tell us about your saddle fitting issue.
Tom will be happy to evaluate your photo and let you know if a Skito pad is right for you.

 

Shipping Domestic and International
  FEDEX, USPS, BAX GLOBAL AND OTHERS

Terms:  Credit Card, CIA

Return Policy:         Any items needing to be returned must be returned within 20 working days from date of purchase.

Returns Terms:      All items returned are subject to a 25% restocking fee.

Custom items:         Custom items are NON RETURNABLE

 

Contact US at
www.Skito.net
tom@skito.net
justcolleen@gmail.com  

Business Hours Monday - Thursday  9 am  - 3:00 pm and Friday  9 a.m. - 12:30 p.m.  Pacific Standard Time
Skito Saddle Pads     
 106 Shannon Lane  
Building 1    
Priest River, ID  83856 


Skito
P.O. Box 908, Ponderay, Idaho 83852
Phone 208.448.4510 

 

How do I return something to Skito

Terms:  Credit Card, CIA

Return Policy:         Any items needing to be returned must be returned within 20 working days from date of purchase.

Returns Terms:      All items returned are subject to a 25% restocking fee.

Custom items:         Custom items are NON RETURNABLE


Return Policy

When returning items:
W
e stand behind our merchandise 100%.

1. All returned items must be in the original packaging.

2. Any items returned for reasons other than defects must be unused and in the original packaging. 

3. We will not give a credit or refund for used merchandise.

4.  If you have received a defective item from us, return the item and a copy of your invoice.  Please inform us which you prefer:  a replacement item or a refund for the defective merchandise.

For orders that are damaged in shipping:

Please notify us immediately so we can take the proper steps to replace the damaged merchandise.

If you have questions about a return, please call us at 208 448 4510 or e-mail tom@skito.net  or justcolleen@gmail.com

If shipping by Federal Express, UPS or other common carrier:

 

 

 

 

Copyright © 2000  Skito Saddle Pads
Last modified: 3/19/2013